Last Updated: April 17, 2023
Welcome to English.LK (the “Website”). At English.LK, we are committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our Website.
1. Information We Collect
We collect various types of information from you when you use our Website, including:
1.1 Personal Information: We may collect personal information that you provide to us, such as your name, email address, contact information, and payment details when you register for an account, book classes, or communicate with us through the Website.
1.2 Usage Information: We may collect information about your use of the Website, including your IP address, browser type, device type, operating system, and usage patterns through cookies, web beacons, and other tracking technologies.
1.3 Student Information: If you are a student, we may collect information about your English language proficiency, learning objectives, and progress in our courses to provide you with a personalized learning experience.
1.4 Instructor Information: If you are an instructor, we may collect information about your English language proficiency, qualification, course objectives, and course details to provide you with a personalized teaching experience.
2. Use of Information
We use the information we collect for the following purposes:
2.1 To Provide Services: We use your personal information to provide you with the services and features of the Website, including registering your account, booking classes, processing payments, and communicating with you about your classes and account.
2.2 Personalization: We may use your information to personalize your learning experience on the Website, such as recommending relevant courses, tracking your progress, and providing feedback.
2.3 Analytics and Improvements: We may use usage information to analyze and improve the performance and functionality of the Website, including troubleshooting technical issues, conducting research, and improving our services.
2.4 Communication: We may use your personal information to communicate with you about your account, classes, promotions, surveys, and other information related to the Website. You can opt-out of receiving promotional emails from us at any time.
2.5 Legal Requirements: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
3. Disclosure of Information
We may disclose your personal information to third parties for the following purposes:
3.1 Service Providers: We may share your personal information with service providers who perform services on our behalf, such as payment processors, hosting providers, and customer support providers. These service providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose.
3.2 Instructors: If you are a student, we may share your information with instructors for the purpose of providing you with English language classes and personalized feedback.
3.3 Legal Requirements: We may disclose your information as required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
3.4 Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, we may transfer your personal information to the relevant third party as part of the transaction, subject to applicable data protection laws.
4. Security
We take reasonable measures to protect the security and confidentiality of your personal information. However, please note that no security measures are 100% foolproof, and we cannot guarantee the security of your information transmitted through the Website.
5. Links to Third-Party Websites
Our Website may contain links to third-party websites, which are not owned or controlled by English.LK. This Privacy Policy does not apply to such third-party websites, and we are not responsible for the privacy practices.